Call, text and recording policy
This page explains how we use your phone number, when we may call or text you, and how we handle recorded calls. It also explains who you are talking to when you call us. Last updated 3 Oct 2026.
Who answers when I call?
Bell Line Garage Door, a call and dispatch service at 207 E Avenue C, Killeen, TX 76541. We send a technician from our partner shop. We tell you this on our website and on the phone.
When may we call or text you?
When you call us, fill in a form or give us your number, we and our partner shop may call or text you about your request. That includes confirming your address, giving a price range and an arrival window, and telling you about the technician’s visit. We may use automated technology to place calls or texts to the number you give us.
Agreeing to calls or texts is not a condition of getting service. You can call us instead.
How do I stop calls or texts?
Reply STOP to a text, or tell us on a call, or email info@garagedoorrepairinkilleentx.com. We will stop. Message and data rates may apply to texts. Message frequency depends on your request.
Do you record calls?
We record calls for quality, training and to keep a record of what was agreed. We tell you at the start of the call that it is being recorded. If you do not want the call recorded, tell us at the start and we will take your details another way, where we can.
Who sees my number?
Our partner shop sees it so the technician can reach you. Our phone and message service providers handle it to place and route calls and texts. We do not sell your number. See our privacy policy.
What if I am on a do-not-call list?
If you ask us to call you or you submit your number, we treat that as a request to contact you about that request. Tell us at any time if you want contact to stop.
How do I reach you about this policy?
Email info@garagedoorrepairinkilleentx.com or call (254) 232-8788.
Bell Line Garage Door. This page is general information, not legal advice.